Martel Crane & Tree Service has been amazing to work with.
CJ (the owner) came personally to look around and give us an estimate for branches to be cut back, dead wood removed and one big tree cut down.
I hired them immediately after meeting CJ. Sometimes you just get that feeling that this is the right company and that’s how we felt.
CJ was upfront, honest, genuine, easy to understand and the proposal was written so well that we had no reason not to hire them.
Laurie is the one who calls with the details etc… When they are coming, ways to pay etc… She was absolutely amazing. Another down to earth, genuine, caring, competent person working there.
Laurie has such a calming presence and is always willing to explain anything or go over any questions.
The actual job was top notch! They had a decent size crew here and the crew was nice and easy to talk to.
They showed up exactly on time and communication throughout has been stellar!
They cleaned up incredibly…yard looked great when they were done!
There were a couple of branches they missed (it happens!) and I very lightly mentioned it to Laurie. CJ called me immediately and offered on his own, to come back out.
When I tell you this is a top notch company, words can’t even begin to express how happy we were with the job, the company and everything in between!
Customer service is a major factor for us when we do anything. This includes food, jobs, services etc… Martel Crane & Tree Service goes above and beyond in their customer service.
Both my husband and I highly recommend!!!
Response from the owner:We’re so glad you had a great experience from start to finish. It was a pleasure working with you and we truly appreciate your kind words about CJ,Laurie and the crew. We’re always here if you need us again! Thank you!